Privacy policy

This privacy policy applies to B3K Digital, a division of Knowledge Integrated Inc., www.B3KDigital.com (the “Website”) and any social media platform that B3K Digital has a presence on including, but not limited to, Facebook, Twitter, Instagram, YouTube, and Google.

 

Collection and Use of Personal Information

As with most websites, B3k Digital collects non-personally identifying information typically made available by web browsers and servers that are using the Website such as the browser type, language preference, referring site, and the date and time of each visitor request. The collection of this non-identifying information is used to better understand how visitors use the Website.

 

During a purchase transaction on the Website, B3K Digital requests that clients provide contact information, including name, address, phone number and credit card information (ex. card type and number, expiration date and security code).  Credit card information is only used once for the purpose of the specific transaction then being processed. B3K Digital does not keep any credit card information on file for future orders.  Contact information will be kept on file in your account and utilized for future orders and contact purposes only in the event of a problem with an order, reissuing a sales receipt, warranty information, processing returns/exchanges, product safety recalls etc.  We may use your personal information to contact you by phone or electronic messaging including but not limited to e-mail and social media messages to provide you with information you have requested from us, to share industry news and information with you, to offer products or services, to gather information from you to improve our products and services, and to communicate with you in general.

 

If we are working to replace goods that are covered under your insurance policy we will need some basic information such as contact info, insurance claim number, and the name of your claim adjuster so we can process your quote in a timely manner, and when applicable, to bill your insurance company directly on your behalf.

 

Information submitted to B3K Digital is only available to our employees managing this information for purposes of transactions, orders, and/or communication with you based on your request(s) for information and to contracted service providers for the purpose of providing services related to our communications with you. You can access and manage the personal information that you have given us by logging into your account for viewing and updating purposes only.

 

Consent

When you provide us with personal information to set up an account, complete a transaction, place an order, verify your credit card, arrange for a delivery or return of a purchase, we imply that you consentto B3K Digital collecting your personal information for the intended process and using it for that specific purpose only. If we ask for your personal information for a secondary reason (such as marketing), we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If, after you opt-in, you decide to withdraw your consent, you may do so at any time by contacting us at info@b3kdigital.comor mailing us at 163 Queen Street East, Suite 100, Toronto ON, M5A 1S1

 

Third Party Disclosure of Personal Information

B3K Digital is the sole owner and recipient of the information collected on this site and we will not sell, share, assign or rent the information collected. We may disclose your personal information if we are required by law to do so.  By law, B3K Digital must comply and cooperate with law enforcement and other officials in any investigation requiring personal information, including any information provided online through www.B3KDigital.com.

 

Security

We take proper measures to secure your personal information by utilizing the Secure Sockets Layer (SSL) protocol.

 

Use of Cookies

Cookies are used and needed in order to create and maintain a user account and for tracking products through the shopping and check-out process. Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device.

 

Additional Information

A Customer Review function is provided as a rating system that offers customers the chance to share their thoughts on a product. These reviews are accessible to all Website visitors, so please use discretion when posting information to the Reviews section and do not post personal information.

 

E-mails sent over public internet are not secure. We strongly recommend you do not send sensitive information like a credit card number to us via email. B3K Digital is not responsible for any transmission by you of any personal information over the public internet.

 

Changes to this Privacy Policy

B3K Digital reserves the right to amend this Privacy Policy as it deems advisable from time to time.  If there are any changes to this Privacy Policy, B3K Digital will announce the changes on on the Website homepage and any other key pages of the Website as far as technically and legally possible.